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Nexora AI Trader
Legal

Privacy Policy

How Nexora AI Trader handles account data, Telegram linking, payments, and platform security.

Data We Collect

  • Account details such as email address, encrypted password, plan, subscription status, and Telegram chat ID when you link the bot.
  • Trading preferences such as plan, spot/futures settings, signal history counters, and dashboard settings.
  • Payment metadata such as invoice IDs, payment status, plan, amount, coupon usage, and webhook records. We do not store full card or wallet private keys.
  • Security logs such as login, admin, password reset, and payment events to protect the platform.

How We Use Data

  • To create accounts, deliver Telegram signals, manage subscriptions, show dashboards, and support payment history.
  • To detect abuse, protect admin actions, validate payment webhooks, and improve reliability.
  • To provide support when a user contacts us about their account, payment, or Telegram connection.

Security

  • Sensitive exchange API values are encrypted before storage when used by eligible plans.
  • Sessions use secure settings where production HTTPS is enabled, and admin actions are protected by permission checks.
  • No system can be guaranteed perfectly secure; users should protect their own email, Telegram, and exchange accounts.

Retention

  • We keep account and payment records while the account is active or as needed for legal, security, fraud-prevention, and support purposes.
  • Users can request account support or deletion review through the contact page.