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Nexora AI Trader
Help

Support Center

Fast answers for account access, Telegram linking, subscriptions, payments, and signals.

Account Access

  • Use password reset if you cannot log in.
  • Verify your email if the platform requests verification before sensitive actions.

Telegram Linking

  • Open the official bot from the bot-check page only.
  • Use the same email you registered with when linking Telegram.

Payments

  • Automatic payments may need blockchain confirmations before activation.
  • If a payment is delayed, check invoice history and contact support with the payment ID.

Signals

  • Signal frequency depends on plan limits, market quality, and your spot/futures preferences.
  • If both spot and futures are disabled, the system will restore defaults to avoid blocking delivery.